India's #1 AI-Powered
Outbound Voice Call Center
Replace your manual call center with an AI that speaks 10 Indian languages, works 24/7 without breaks, books appointments automatically, and costs 91% less than human agents.
Powered by LiveKit WebRTC · Sarvam AI STT/TTS · Groq LLM · Vobiz SIP · Supabase
What is an AI Voice Call Center?
An AI voice call center is a cloud-based platform that uses artificial intelligence — specifically speech recognition (STT), large language models (LLMs), and text-to-speech (TTS) — to automate outbound and inbound phone calls. Unlike traditional IVR systems that follow rigid menus, AI voice agents have natural, context-aware conversations: they understand intent, handle objections, answer questions, and book appointments — all without human intervention. RapidX AI is India's first AI call center platform purpose-built for Indian languages, accents, and business workflows.
✓Key Takeaways — RapidX AI Voice Call Center
- •91% cheaper than manual call centers (₹1.22L vs ₹14.5L/month)
- •10 Indian languages with auto-detection
- •24/7 operation — 1,000+ concurrent calls
- •Automatic appointment booking via Google Calendar / Cal.com
- •Plans from ₹49,999/month or ₹2.50/call
- •Real-time analytics, recordings & sentiment analysis
- •Seamless human handoff for complex queries
- •TRAI-compliant: DND scrubbing, calling-hours enforcement
How RapidX AI Works
From lead upload to booked appointment — fully automated in 4 simple steps.
Upload Your Leads
Import your lead list via CSV or connect your CRM. Set campaign parameters — language, time window, script goals.
AI Calls Your Leads
RapidX AI dials each lead, speaks in their language, follows your customized script, handles objections, and answers questions naturally.
Appointments Booked Automatically
When a lead agrees, AI checks your calendar in real-time, books the slot, and sends confirmation via Telegram + WhatsApp instantly.
Analytics & Recordings Delivered
Every call is recorded, transcribed, and analyzed for sentiment. Campaign dashboard shows conversion rates, cost per booking, and ROI.
The Real Cost of Manual Call Centers
Side-by-side comparison: 20 human agents vs RapidX AI handling 10,000 calls/month.
| Cost Component | Manual (20 agents) | RapidX AI |
|---|---|---|
| Personnel (salaries + benefits) | ₹9,50,000 | ₹0 |
| Office Infrastructure & IT | ₹1,50,000 | ₹15,000 |
| SIP Trunk / Telephony (Vobiz) | ₹50,000 | ₹50,000 |
| AI / LLM API Costs | ₹0 | ₹25,000 |
| Notifications (Telegram + WhatsApp) | ₹0 | ₹2,000 |
| Management & Training | ₹3,00,000 | ₹30,000 |
| Total Monthly Cost | ₹14,50,000 | ₹1,22,000 |
Annual Savings: ₹1,59,36,000 (91.6% reduction)
Calculation based on average BPO costs in tier-1 Indian cities (2026 rates)
What Makes RapidX AI Different
Every feature built specifically for Indian businesses, Indian languages, and Indian customers.
Multilingual by Default
10 Indian languages: Hindi, Hinglish, English, Tamil, Telugu, Gujarati, Bengali, Marathi, Kannada, Malayalam. Auto-detects caller language with natural Indian accents via Sarvam AI TTS.
Always On, Always Scaling
24/7 operation without breaks. Handle 1,000+ concurrent calls on a single server. Instant scaling — no hiring delays, no training costs, no attrition.
Smart Calendar Integration
Google Calendar, Cal.com & Outlook sync. Real-time slot availability, double-booking prevention, and instant booking confirmation via Telegram & WhatsApp.
Real-Time Analytics Dashboard
Live call monitoring, sentiment analysis, booking conversion rates, full call recordings & transcripts, per-call cost tracking, and campaign ROI metrics.
Seamless Human Handoff
Smart warm transfer to human agents when caller is frustrated or asks complex questions. Full conversation context preserved — customers never repeat themselves.
Enterprise Security & Compliance
End-to-end encryption, data residency in India, TRAI-compliant calling, DND scrubbing, calling-hours enforcement, and SOC 2-grade infrastructure.
Built for Every Industry
RapidX AI adapts its conversation style, language, and script to your specific industry vertical.
Real Estate
Property viewing appointments, broker follow-ups, new project launch calls
AI calls leads within 5 minutes of inquiry, qualifies budget & location preferences, and books site visits automatically.
Healthcare & Dental
Appointment reminders, follow-up scheduling, health camp invitations
Reminder calls 24h before appointments, automatic rescheduling for cancellations, and post-visit feedback collection.
Education & Coaching
Demo class bookings, admission follow-ups, fee reminders
AI qualifies parent/student interest, explains course details in their language, and books demo classes instantly.
Financial Services
Loan application follow-ups, KYC reminders, policy renewals
Automated follow-ups for incomplete applications, document collection reminders, and EMI payment confirmations.
E-Commerce
Abandoned cart recovery, delivery confirmations, review collection
Personalized calls to cart abandoners within 2 hours, offering assistance and completing orders over the phone.
Hotels & Hospitality
Booking confirmations, check-in reminders, upselling
AI confirms reservations, offers room upgrades, and handles special requests in the guest's preferred language.
HVAC & Home Services
Service appointment scheduling, seasonal maintenance calls
Proactive maintenance reminder calls, emergency service dispatching, and post-service satisfaction surveys.
Simple, Transparent Pricing
No hidden fees. All plans include all 10 languages, analytics, Telegram notifications, and DND compliance.
Starter
- Up to 5,000 calls/month
- 1 AI voice agent
- Google Calendar integration
- Telegram notifications
- Basic analytics dashboard
- Email support
- DND scrubbing included
Growth
- Up to 15,000 calls/month
- 3 AI voice agents
- Google + Cal.com integration
- Telegram + WhatsApp alerts
- Advanced analytics + sentiment
- Call recordings & transcripts
- CRM webhook integration
- Priority support
Enterprise
- Unlimited calls
- Unlimited AI agents
- Custom voice training
- Salesforce/HubSpot/Zoho CRM
- Dedicated account manager
- 99.9% uptime SLA
- On-premise deployment option
- Custom API & webhooks
Pay-Per-Call
- No monthly commitment
- Perfect for seasonal campaigns
- All features included
- Minimum ₹10,000 top-up
- Same AI quality as monthly
- Cancel anytime
Enterprise-Grade Technology Stack
Built on India's best AI and telephony infrastructure — not generic chatbot APIs.
| Component | Technology | Capability |
|---|---|---|
| Speech-to-Text (STT) | Sarvam Saaras v3 | 10 Indian languages + English, 95%+ accuracy on Indian accents, code-mixed speech support |
| AI Brain (LLM) | Groq — Llama 3.3 70B | Sub-200ms inference, context-aware sales conversations, objection handling, multi-turn reasoning |
| Text-to-Speech (TTS) | Sarvam Bulbul v3 | Natural Indian voices in 10 languages, 24kHz studio-quality audio, emotional tone matching |
| Real-Time Transport | LiveKit WebRTC | <500ms end-to-end voice latency, 1,000+ concurrent connections, noise cancellation |
| Telephony | Vobiz SIP Trunk | Reliable PSTN connectivity across India, caller ID support, number porting |
| Database & Storage | Supabase (PostgreSQL) | Call logs, transcripts, bookings, recordings — all stored in India-region infrastructure |
Integrates With Your Existing Tools
RapidX AI plugs into your calendar, CRM, and notification tools — zero data silos.
RapidX AI vs Traditional Alternatives
See how AI voice calling compares to manual agents, IVR systems, and chatbots.
| Feature | Manual Agents | IVR / Robocall | Text Chatbots | RapidX AI |
|---|---|---|---|---|
| Natural Conversation | ✅ | ❌ Rigid menus | ❌ Text only | ✅ Voice AI |
| Indian Languages (10) | ⚠️ Costly to hire | ❌ English only | ⚠️ Limited | ✅ All 10 |
| 24/7 Availability | ❌ Shifts only | ✅ | ✅ | ✅ |
| Appointment Booking | ✅ Manual | ❌ | ⚠️ Basic | ✅ Automatic |
| Cost per 10K calls/mo | ₹14,50,000 | ₹80,000 | N/A (text) | ₹1,22,000 |
| Sentiment Analysis | ❌ | ❌ | ⚠️ Basic | ✅ Real-time |
| Scales Instantly | ❌ Hiring lag | ✅ | ✅ | ✅ 1000+ concurrent |
| Human Handoff | ✅ Already human | ❌ | ⚠️ | ✅ Warm transfer |
What Our Clients Say
“We reduced our call center costs by 85% while increasing appointment bookings by 40%. The AI speaks Hindi and English so naturally — our customers genuinely cannot tell it's not human!”
“Our dental clinic now books appointments 24/7. Patients love that they can schedule at midnight. No-shows dropped by 60% because the AI sends reminder calls automatically.”
“The Google Calendar integration was seamless. Our sales team now focuses on closing deals instead of making cold calls. RapidX handles 200+ calls daily for us.”
“We tested RapidX against our top 3 human agents. The AI had a higher booking rate and zero sick days. The ROI was clear within the first month.”
Frequently Asked Questions
Frequently Asked Questions
RapidX AI is an AI-powered outbound call center platform built for Indian businesses. It uses advanced speech-to-text (Sarvam AI), large language models (Groq LLM), and text-to-speech (Sarvam Bulbul) to automate outbound sales calls, appointment booking, lead qualification, and follow-ups — in 10 Indian languages, 24/7, at 91% lower cost than manual agents.
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